HOW TO ORDER
OUR PROCESS
Your vision is our priority. We start with a design consultation, provide a prompt estimate, and then schedule a precise on-site measurement. Once you approve the final design, we handle production and installation with meticulous care. Your satisfaction is our commitment, from our first conversation to long after your project is complete.
FROM CONSULTATION TO INSTALLATION
Nero Steel provides outstanding customer service every step of the way
STEP 1
CONTACT US
Ready to get started? Let’s discuss your project! We’re eager to hear your ideas and answer your questions.
STEP 4
SURVEY & DRAWINGS
After visiting the site and conducting a survey, we will design your products.
STEP 2
GET A QUOTE
Based on our conversation and your specific needs, we’ll prepare a tailored quote for your project.
STEP 5
MANUFACTURING
Your one-of-a-kind design is now in the hands of our engineering team, who will manufacture your bespoke products.
STEP 3
PLACE ORDER
Once you’re ready, it’s time to bring your vision to life! Simply place your order.
STEP 6
DELIVERY
The moment you’ve been waiting for! We’ll deliver and install your stunning Nero Steel Doors or Windows, transforming your space.
BOOK YOUR FREE CONSULTATION
Our friendly project managers are here to support you every step of the way, answering your questions and guiding you through the selection process.
GET A QUOTE WITHIN 24H
Tell us more about your future project.
Our team of professionals will be delighted to help you.
FAQ
Frequently Asked Questions
aRE STEEL WINDOWS ENERGY EFFICIENT?
Designed with performance in mind, our steel windows are incredibly energy efficient. Featuring quality glazing and high-performance EPDM weather stripping, they help to prevent heat loss and keep properties at a comfortable temperature all year-round.
Are Steel doors and windows customisable?
Yes, our windows are available in a wide range of customisation options including a choice of colour, glazing, hardware, and accessories.
Do we offer a surveyor visit to measure the openings?
Yes, we do offer surveyor visits. Our experienced team will take the measurements for you.
Do you offer fire-rated doors?
Yes, we offer fire-rated units for all the hinged doors, such as Single, Double, or Partition Screens.
What is the maximum height and width of the fire-rated doors?
Nero Steel is one of the leading companies providing wide-scale sizes for fire-rated units. Our fire-rated doors can be up to 1480mm width and 4400mm Height. Screens can be up to 6000mm Width and 6000mm Height.
Do you offer thermally broken doors and windows?
Yes, we supply thermally broken units, which you can find more information about by browsing our website. One of the most significant advantages of thermally broken units is that they are the most eco-friendly products you can find, keeping the temperature always right.
Are your doors and windows made of steel or steel look?
At Nero Steel Doors and Windows, we believe in the unmatched quality and elegance of steel. We exclusively craft our doors and windows from 100% steel, offering our customers a truly luxurious and durable product.
Which of your door models can be fire-rated?
Yes, we do. Enhance your safety with our diverse range of fire-rated doors, available in single, double, and screen/partition configurations.
Do you offer trade discounts?
Yes, we do! We have a trade program designed to benefit architects, interior designers, and project managers. Contact us to learn more about the advantages of partnering with us.
Can customers provide their own handles?
Yes, you’re welcome to provide your own handles. However, please check with our project manager beforehand to ensure compatibility with your chosen door and window design.
Are hinges and handles available in a different colour or a finish than the door or window?
We offer a variety of hinge and handle finishes to complement your door selection. Customization options vary by door or window style, so please let us know your preferences, and we’ll explore the possibilities.
WHAT KIND OF RANGE OF PRODUCTS DO YOU PROVIDE?
Nero Steel offer a complete range of steel doors and windows products. We aim to provide a full service for our customers who are looking for their external or internal doors and windows. Our product range begins with your imagination.
Nero Steel offers a comprehensive range of bespoke steel doors and windows crafted from the finest Swiss materials companies like Ottostumm, Jansen, Forster and Secco.
From supplying bi-folding doors as the only company in the UK to fire-rated units as well as thermally broken profiles, W20 crittal look.
ARE STEEL WINDOWS LOW MAINTENANCE
Yes, our steel windows are virtually maintenance free. They only need a simple clean every so often to keep them in pristine condition for many years to come.
Are there different types of glazing for external doors and windows?
Yes, we have a range from single, double, triple-glazed and quadruple glazed units in our offer.
What are your areas of operation?
We provide comprehensive coverage across the UK. Our core service area is within a 200-mile radius of London, and we extend our reach nationwide through strong partnerships.
Do you offer an installation service?
We offer a comprehensive suite of services to ensure your steel door or window project is handled with the utmost care and expertise. Our team will guide you through the entire process, from design and fabrication to final installation.
Do you offer different services such as making good or preparing for the openings?
Nero Steel Doors & Windows provides a complete installation service, including the preparation of your door and window openings. To ensure a smooth and timely installation, we strongly recommend utilizing our expert preparation service. Inaccurate or incomplete preparation can lead to installation delays.
Do you offer pre-installation checks?
To ensure a smooth installation, we highly recommend our pre-installation check service. While this service carries an additional fee, it can ultimately save you significant costs. By identifying any potential issues beforehand, we can avoid costly delays or complications on the day of installation.
Do you offer door and window colours beside the RAL palette?
Enjoy unparalleled customization with Nero Steel Doors and Windows. Select any shade from the extensive RAL colour palette to perfectly match your vision. Need something truly unique? We offer colour matching services and can even create bespoke powder coating colours beyond the RAL range.
Do you take the meeting on Saturdays or Sundays?
We’re happy to offer Saturday or Sunday appointments. Please call to schedule a time that works for you.
What type of glass do you offer?
We offer a wide range of glass options to achieve your desired look and functionality. From clear glass to frosted, tinted, or fluted options, we can help you create the perfect space.
Can fire-rated doors have different types of glass?
Fire-rated doors have specific safety requirements, and currently, only clear glass meets the necessary standards for our certifications. Therefore, we use clear glass in all our fire-rated doors.